General

PRODUCT & FIT

• What are LØCI sneakers made from?
• How do I clean my LØCI sneakers?
• Are LØCI sneakers true to size?
• Do LØCI sneakers fit all shapes of feet?
• Will my LØCIs last?
• Are LØCI cruelty-free?

RETURNS & EXCHANGE

• How do I return or exchange a product?
• How long does a refund or exchange take to process?
• How do I make a gift card exchange?
• Can I return an order that was a gift?

SHIPPING & ORDER

• Taxes & Duties
• Do you ship internationally?
• What shipping methods are available?
• When will my order ship?
• Can I expedite my order?
• How can I track my order?

See all 7 articles

PRE-ORDER ITEMS & GIFT CARDS

• Pre-order details
• How do I send a gift card?
• How can I refer a friend?

CUSTOMER CARE & GENERAL

• What are customer care hours?
• How can I give feedback?
• Company address?
• Where do we manufacture?
• Are LØCI sustainable?
• Are LØCI vegan?